Confidentiality and Access to Records

Your Doctor and other people caring for you keep records about your health and any care or treatment you receive from the National Health Service (NHS). It is important that records are kept to ensure that you receive the best possible care. Your record and the information contained in it is private between you and your Doctor.

Anyone recording information about patients in the NHS has a duty to keep information about you confidential. Records must be kept in a safe place in the surgery, either on the computer or paper files. Receptionists and secretaries should not read the details of your records unnecessarily, but they do keep them in order.

Everyone working at the Practice receives annual training on confidentiality and adheres to the NHS code of Confidentiality.

If you have any questions, comments or suggestions about the confidentiality of the information held in your medical records please speak to the Business Manager or your Doctor.